LEARNING POOL

Returning to operations in our new environment is sure to bring many expected and unexpected challenges. Between figuring out social distancing protocols and mitigating risk throughout the property, hotels will be contending with a lot as we move through the coming mon...

As we start looking at a post-coronavirus world, there’s an opportunity for savvy managers and business owners to outline an action plan that will launch them out of their current situation and provide the momentum needed to be successful in our ‘new normal’.

It wasn’t...

As South Africa embraced phase 4 of the lockdown recently, perhaps you managed to go on a run and get a whiff of that surreal scent of dew on grass, even as you wore your mask and wondered how safe it really was. Just as you prepared for the run to ensure you are ready...

What you should definitely change now and why content is now even more "King"?

At the moment, two things are publicly debated: First of all, there is the notion that the economic damage caused by the extensive protective measures cannot be accepted much longer. Even the...

Hardly any other sector is as heavily affected by the coronavirus crisis as the hotel industry. Contact bans and curfews keep hotels, restaurants, spas and conference centres closed. Nobody knows exactly how long this situation will continue which increases the uncerta...

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