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LEARNING POOL

Crisis Management is a critical component of any successful digital strategy. During times of crisis, hotels need to thoughtfully and swiftly develop a prevention plan, communicate to employees and guests, and make critical shifts to revenue management and digital stra...

The hospitality industry is one of the most comprehensive and detailed when it comes to analytics and its key performance indicators (KPIs). By measuring every aspect of its revenue streams, these KPIs can really reveal important information about the health of a prope...

Domination of OTA within hotel distribution has changed today’s landscape of hotel industry. With its worldwide coverage, major OTA like Booking.com or Expedia have gained majority of market share in travel industry. Furthermore, it is also usual these days to find hot...

31/10/2017

In the modern and dynamic environment of today’s hotel industry even the most seasoned professionals can be challenged to meet all of the skills required. Hotel management transcends so many areas of expertise including technology, customer service, and finance, that i...

The rapid stride at which new hotels are coming up is making many experts in the industry think whether these hotels are amply prepared for the challenges that might surface in this process and most importantly if they are ready with their revenue management strategy b...

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