As we navigate unprecedented times during the COVID-19 pandemic, the world has put travel on pause. While everyone is social distancing,...

Email marketing is one of the most cost-effective ways for hotels to build awareness, develop stronger relationships with guests, and...

Muito se tem falado sobre Customer Success (CS), uma filosofia de negócio centrada no cliente. Ela se tornou popular nas empresas de...

Customer relationship management (CRM) tools can help your hotel create a personalized and unforgettable experience for your guest, and...

With email, all the details matter. And it all starts with the subject line. Your subject line heavily influences your open rate and...

Email marketing still remains the most effective marketing measure. As 77 % of consumers prefer email over other online channels, it...

Congratulations, you’ve built up a pretty impressive email database for your hotel full of past and potential guests. Now you have a...

With so much focus on social media for marketing and customer service these days, your email campaigns may have taken a back seat. But...