LEARNING POOL

Returning to operations in our new environment is sure to bring many expected and unexpected challenges. Between figuring out social distancing protocols and mitigating risk throughout the property, hotels will be contending with a lot as we move through the coming mon...

As we start looking at a post-coronavirus world, there’s an opportunity for savvy managers and business owners to outline an action plan that will launch them out of their current situation and provide the momentum needed to be successful in our ‘new normal’.

It wasn’t...

As South Africa embraced phase 4 of the lockdown recently, perhaps you managed to go on a run and get a whiff of that surreal scent of dew on grass, even as you wore your mask and wondered how safe it really was. Just as you prepared for the run to ensure you are ready...

New reports about the prevailing corona measures are always eagerly awaited and even if hotels and restaurants will obviously have to wait a few more weeks, a gradual easing of the restrictions is becoming apparent. However, it is already clear that borders will remain...

What you should definitely change now and why content is now even more "King"?

At the moment, two things are publicly debated: First of all, there is the notion that the economic damage caused by the extensive protective measures cannot be accepted much longer. Even the...

A COVID-19 veio provocar grandes mudanças sobretudo no setor do Turismo. Numa altura em que os consumidores estão em casa, a melhor forma para chegar até eles é através do digital e das redes sociais, pelo que ter uma boa estratégia é essencial para podermos atrair cli...

Hardly any other sector is as heavily affected by the coronavirus crisis as the hotel industry. Contact bans and curfews keep hotels, restaurants, spas and conference centres closed. Nobody knows exactly how long this situation will continue which increases the uncerta...

I think it is safe to say that most hotel people know that no one is going to pull a switch and everything will be back to pre-February 2020. The re-opening of hotels will likely be gradual, done by risk assessment, and it will probably include many restrictions. Knowi...

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